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Reviews

Nikki L. 's Profile Image
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Nikki L.

Mark was friendly and very efficient. He arrived very quickly after I called and was able to fix my air conditioner within a few minutes. I would definitely recommend Touchstone for any heating and air conditioning needs.

Dawna H. in Lake City's Profile Image
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Dawna H. in Lake City

I had a wonderful experience with Mark. He was very friendly and got the job done in a timely manner. I was very impressed. I will make sure to recommend yall to my friends.

Amy A. in Lake City's Profile Image
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Amy A. in Lake City

When my air conditioner broke a friend of mine referred me to Touchstone Heating and Air. I called three companies and had two of them come out to my house. From the moment I spoke to someone at Touchstone Heating and Air I was impressed. They were willing to come after hours to work with my schedule and they were courteous on the phone and in person. When Mark, the owner of the company, came to my house he was very professional. Their pricing was very competitive, but what won me over was the customer service. I had them replace my unit and since then I’ve had no problems. I would highly recommend this company!

Ginger N. in Lake City's Profile Image
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Ginger N. in Lake City

Jonathan, the tech who came to our office was professional and helpful. He fixed the problem in a quick manner and I was happy with the bill. Our company continues to see someone from Touchstone Heating and Air every six months for a maintenance check. Our unit is old, about 12 years, and we want it to last as long as it can. I appreciate all your company does!

K. Skidmore in Starke's Profile Image
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K. Skidmore in Starke

You and your entire staff are courteous and professional. You do what you say you will do when you do it. You have honesty and integrity and it was a pleasure doing business with you.

D. Wright in Lake City's Profile Image
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D. Wright in Lake City

I do recommend you whenever any one asks about their A/C. I am completely satisfied with your service and especially with my service man Jonathan. He is always so polite and should be commended. I also appreciate being contacted when you need to service the A/C.

Mr. J. Herley in Newberry's Profile Image
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Mr. J. Herley in Newberry

Your service was excellent as was the gentleman that performed it. The charge was reasonable. All-in-all quite pleased.

Mr. B. Morrow in Lake City's Profile Image
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Mr. B. Morrow in Lake City

Your serviceman that repaired our unit did a great job. Seemed very informative and made you like him. I used to have holdings in an A/C company – he did you good.

Mr. J. Wilkes in Macclenny's Profile Image
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Mr. J. Wilkes in Macclenny

We were very pleased with the installation and the follow-up to address our concerns. We will recommend Touchstone to any one in need of such service.

Mr. & Mrs. Fitz in Starke's Profile Image
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Mr. & Mrs. Fitz in Starke

It’s nice to know that there is a business that cares about their customers. J.J. was very pleasant and knowledgeable. Thanks so much for your prompt and excellent work – not to mention the great price that beat out your competition!! Keep up the great work. We’ll tell our friends about you.