Reviews
Responsive and do good work.
Precious family owned company! Mark came to our store (Your CBD Store Lake City) and fixed our ac unit the same day! And let me tell y'all, it was a HOT ???? day in Lake City! So thankful and grateful for Mark's knowledge, he even charged us less than what he quoted us because it took less time, work and material than he thought it would be. Very trustworthy, highly recommend ????
Touchstone Heating & Air is a professional, customer-centric business. They have been servicing our system for three years. Our serviceperson, Jonathan Spradley, is friendly, funny, thoughtful, meticulous, and knowledgeable. We trust his recommedations. Thank you for the peace of mind you provide.
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Mark Touchstone and his crew are amazing! They have serviced my old a/c for years. They have always been prompt, knowledgeable, and helpful.
I bought a new York unit in April and I have been thrilled. MY electric bill has come down, but I am so happy with Touchstone's attention to detail. Randy just came to make sure everything was as it should be.
The entire crew is like a big family. They even start their day at the shop with prayer.
Randy even told that Mark is the best boss ever! I can surely believe that!
Touchstone Heating & Air - Awesome Customer Service????
Best A/C service around, we would never use anyone else. Professional, great customer service and very prompt.
Touchstone is a great company. I have an older unit that needs to be serviced regularly and when problems come up they always get to us quickly. Very professional and all around good people!
Responded quickly in a last minute hot pinch, was able to address the issue and get it fixed. Pricing was fair. Jonathan was awesome. We appreciate all the work and will def reuse Touchstone again in the future.
JJ was on time and had us fixed in less than 30 minutes
We bought our unit a few years back and Touchstone services it twice a year to keep it running like new. Their servicemen are polite, professional and do an excellent job. We highly recommend them.